Moderators: The Good, The Bad & The Ugly
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A good moderator can be very beneficial to your room. A bad moderator can cost you tokens and followers. An ugly moderator will try to con you and control your room.
Moderators are an extension of your room. How they act in your room has a huge impact on your business.
Moderation Styles 😎
Some moderators are VERY talkative, which isn't necessarily bad if you like that. However, if they talk so much they overwhelm public chat with unnecessary messages, that can be a problem.
Some moderators will fill up your room with gifs and imagery. Using imagery to promote tipping is a standard practice, but non-stop imagery can be overwhelming to users. Especially when there is no breathing room between posts.
You want a moderator that fits with your personality.
Fanboy Moderators 🚫
It's best not to make a fanboy your moderator. While it can make sense to have someone that loves you be your moderator, if they fill public chat with continuous compliments that gets tiresome to the average user rather quickly.
The wrong moderator can drive away users by the way they moderate.
Selecting a Moderator 🔍
When you make a user your moderator let them know what you like and don't like. At the end of the day, it’s your room so it should be run however you want.
If you haven't created Room Rules yet, you should do that so your moderator has it as a resource. It’s important you don't setup your moderator to fail by not giving them critical information about how you want your room run.
At anytime if you feel that your moderator is not performing the way you want, or hurting your room, you can revoke the user’s moderation rights at any time, without explanation. Your priority is your room.
If you’re not ready to revoke a user’s moderation rights, you’re not ready to have a moderator.
Moderators should keep everything focused on you and your room.
Trial Period ⏰
Never hesitate to make someone a moderator for just one day; you can renew their moderation rights if you like how they did.
Moderators should never try to direct you. This includes any “suggestions” in public chat.
No Breaking the Rules ✅
Moderators should never break your room rules. This includes asking for anything for free. They should always communicate questions and/or suggestions via PMs or tip notes; never having open discussions in public chat.
Moderators Can …
Silence Rude/Spam Users
There are a lot reasons to silence users. Make sure your moderator knows what is and is not acceptable to you. Think about banning words as a way of limiting rude comments. Be mindful of users that have already tipped 25 tks and thus can give you a thumbs down.Answer User’s General Questions
Typically moderators answer questions that users could find on your menu or in your bio. Having Room Rules, a clear menu and bio with any data you want to share is extremely helpful for moderators to help you.Promote Tipping & Hitting Goals
Remind Users of & Enforce Room Rules
Welcome User’s to Your Room
It's going to be hard for you to answer every user that says "hi" to you in public chat. I recommend focusing just on fans and heavy tippers. Let your moderator respond to general hello with "Welcome to the room."Thank Users for Tips
Most menus have automated thank you messages for when users tip, you may want your moderator to thank users that tip above 300 tks or helped you reach a goal.Promote Privates
Remind You of Missed Tips/Goals
There are times when you may miss a tip or that you hit a goal. A moderator can help remind you of those things. It's best they do that in PM and not public chat.Use App Commands to Assist You ★
Review the apps you have and what commands are open to your moderators. Decide what, if anything, you want your moderator to help with.
Always setup your room to operate without a moderator.
Many models operate without any moderators. A moderator isn't a necessity. However, even if you decide to have multiple moderators for your room, there will be times when none of them are available. Being self sufficient is easier with Chaturbate as it has lots of apps you can use.
One way to reduce the amount of moderating required is by using your site settings. Both Chaturbate & StripChat have settings limiting who can chat and what words you want to ban in chat.
Moderator Junkies ⚠️
Be wary of users that beg to be your moderator. These users tend to be Moderator Junkies that just want free access to you and any shows you might do.
They moderate 2-6 rooms at the same time, jumping back and forth to whoever has the best action going on. At the same time they are exploring other rooms to find new models to con into giving them moderator rights. Any advice they offer will be in their best interest, not yours. You’ll see these junkies at every user level, so don't be fooled by what color they are.
Most of these Moderator Junkies are easy to spot as they will either blatantly beg you to moderate them or clutter your public chat telling other users to tip, while never tipping themselves.
While some of these moderators may do a decent job moderating in the very beginning, they soon become no better than a typical notification application.
You will find these Moderator Junkies especially like to swarm rooms that do ticket shows so they can have free access to shows without ever tipping.
They do not give a shit about you. It’s all about what they can get out of you. They can actually hurt your room and some are very vindictive if you ever decide to revoke their moderator rights.
moderator_wannabe Moderate me. I’m an expert.
begging_user You need help moderating? I can help you earn tokens.
Unethical Moderators ⚠️
Unethical moderators will pressure you into giving them free things and will try to control your room.
Unethical Moderators ⚠️
Unethical moderators will pressure you into giving them free things and will try to control your room.
Asking for Free Things 🤑
These moderators may ask for things right away or after they’ve establish themselves with you. Some are masterful manipulators, pushing out other moderators and making you feel dependent on their help.
No room has to have a moderator. Applications can replace most of the moderators on Chaturbate.
They will ask for all kinds of free things. Many ask for custom videos to show your appreciation of their work. Even worse, some will even ask for tokens. No moderator is so good they are worth being paid. Things that you’d quickly shut down from a regular user.
They will tell you that giving moderators free things is standard, or that all the other models they moderate do it. Anything to make it seem normal.
This is not standard practice.
At most, moderators get free access to your ticket and/or hidden shows, but even that is completely up to you.
Controlling Your Room 🕹️
Almost all moderators will try to help you out with suggestions and/or advice. Be very watchful for moderators that tell you what to do, instead of offering actual suggestions. Never forget it's your room.
These moderators are only interested in what they can get, not what they can do for you.
If your moderator starts telling you what to do, especially in public chat, it's a sure sign you need to get rid of them.
Pushing What They Want 🔊
Watch out for moderators that try to control the outcome of polls or other activities in your room. Encouraging users to tip for action is fine. Pushing users is completely self centered and can drive away tippers. Your moderators should never influence the outcome of a poll; by either tipping heavily or pushing users to tip for a specific result.
Watch out for moderators that push your room solely for what they want.
Ticket Shows 🎟️
These moderators will frequently try to push you into ticket shows before you're ready, just so they can get free shows from you. Since many regular users will also ask about ticket shows, you might think it's a good idea.
NOTE: Most of the ticket show applications give moderators free access by default. You can typically turn this off my simply unchecking the appropriate YES/NO checkbox.
Ticket Shows are always a gamble and should be explored after you’ve established yourselves.
Limit Access to Shows ⛔
Want to know if a moderator cares about you or your room? Don't give them free access to your ticket shows or allow them to add/remove users to a ticket show.
Instead of allowing ALL moderators access to you ticket shows, consider adding them individually to the application’s list of free ticket holders. Make free tickets a reward for moderators that have actually proven themselves to you.
It's your room so you can establish any rules you want. Let a user work as a moderator for you for while before you decide they deserve being given free access to your ticket/hidden shows.
Reward moderators with free ticket shows only after they have earned it.
Personal Note. There are some well known unethical moderators on the sites. I do not support rooms that have these users as moderators. This was not an easy decision for me as some models do not realize at first how they are being manipulated. However, I can not in good conscience support models where even the smallest percentage of tokens go toward any of these well known moderators. I feel that knowing of their tactics and continuing to support a room, gives approval to the entire unethical practice.
Rewarding Large Tippers ⚠️
Some models will reward large regular tippers with moderation rights as a way to give them with free access to their shows.
Rewarding large tippers with moderation rights is a dangerous practice.
When you make large tippers moderators it gives them full access to ALL moderation rights. This means they can silence users and use ANY commands available to all your other mods.
It also has the potential of putting you in a difficult position if they turn out to be bad moderators. Do you remove their moderation rights and risk losing a good tipper OR let them continue moderating and risk losing any new tippers.
The better, and far safer, practice is to use the features in your hidden and/or ticket show application. Most provide a method to manually add users that you want to gift free tickets to. It's as simple as adding their username to a list.
If you like having large tippers highlighted in RED so you know when they enter the room, look for an application that provides VIP identification instead. With this feature you can add the tipper to a list of users and the app will alert you when they enter the room.
Special appreciation to user ticklishteddybear for their input.
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